Company Details
Registered Office
Regulatory Licence
Authorized by Dept of Telecommunications
Ministry of Telecommunications, Government of India
ISP-VNO, Category "A" — All India Service Area
BridgeI2P Pvt Ltd is a fully licensed VoIP and internet telephony service provider operating under the regulatory framework established by DoT India.
Our DoT licence authorises us to provide internet telephony services, SIP trunking, and cloud communication services across all Indian states and union territories under the Category A ISP-VNO (Virtual Network Operator) classification — the highest category for VoIP service providers in India.
Regulatory Compliance
BridgeI2P operates in full compliance with all applicable Indian telecommunications laws and regulations, including:
- Indian Telegraph Act, 1885 — Governing telecommunications in India
- Information Technology Act, 2000 — Governing electronic communications and data
- TRAI Regulations — Telecom Regulatory Authority of India guidelines on VoIP and internet telephony
- DoT Guidelines — Department of Telecommunications licensing conditions for ISP-VNO operators
- Digital Personal Data Protection Act, 2023 — Governing collection and processing of personal data
- Consumer Protection Act, 2019 — Protecting customers' rights
Service Offices
BridgeI2P serves businesses across India with dedicated teams in key cities:
- Bangalore (HQ): #2, 27th Main Rd, HSR Layout, Bengaluru — 560102
- Hyderabad: Service coverage across HITEC City, Gachibowli, Cyberabad
- Pan-India: Remote provisioning and support available nationally
Dispute Resolution
We are committed to resolving customer disputes quickly and fairly. Our escalation process:
- Level 1 — Support team: Contact us at +91 77605 44443 or support@bridgei2p.com. Response within 24 business hours.
- Level 2 — Management: If unresolved after 7 days, escalate to legal@bridgei2p.com. Response within 7 days.
- Level 3 — Arbitration: Disputes not resolved informally will be referred to arbitration in Bangalore under the Arbitration and Conciliation Act, 1996.
All disputes are governed by the laws of India with the courts of Bangalore, Karnataka having exclusive jurisdiction.
Intellectual Property
The BridgeI2P name, logo, tagline "Empowering Business", and all related marks are trademarks of BridgeI2P Pvt Ltd. Unauthorized use of these marks is strictly prohibited.
All software, platforms, documentation, and creative assets developed by BridgeI2P are protected by applicable Indian and international intellectual property laws.
Legal Notices
For all legal correspondence, including:
- Serving of legal notices
- Intellectual property infringement claims
- Data protection requests
- Regulatory compliance queries
Please address correspondence to: Legal Department, BridgeI2P Pvt Ltd, #2, 27th Main Rd, Phase 3, Agara Village, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 or email legal@bridgei2p.com